"...... the most important thing is that you took time to explain what you were going to do and what the various consequences might be. During the proceedure I felt entirely at ease knowing that you were going to consider my feelings at all times. At the end of the day most adults are just [...]
Dear Julie, I just wanted to write a note of appreciation for the work you did on my front tooth yesterday. It looks wonderful and I wish that I had asked for it to be done long ago. Thank you for a terrific job, pleasantly done. Lucy Entwistle
Dear Drs Julie & Stephen, Having just completed a course of dental care at your surgery, I wish to express my grateful thanks: I'm absolutely delighted with the results. Good results are essential, but to a patient who was dreading the very thought of entering the front door, other issues were important, e.g Would I [...]
Dear Stephen/Julie, Firstly I must apologise for the delay in responding, as you will appreciate time goes no-where when you are busy. I thank you for your follow up letter and your interest in my welfare, I can confirm that my mouth is fine and has settled down completely. As you will know I registered [...]
Dear Julie & Stephen I write to thank you for the completion of my recent dental care and the return of my smile, which has been missing for sometime. I am aware, that due to my unusual bite, there were some difficulties. Not a problem in your hands. Your patience and technical abilities, plus the [...]
Dear Julie After many years of fearing the Dentist I wanted to thank you for the excellent service I have had over the last 18 months. I remember sitting in your waiting room, reading similar letters to this and thinking that, this is Ok if you have wonderful teeth and have been coming to the [...]
Dear Dr.Julie and Dr.Stephen Scott, After more than sixty years of suffering painful treatment at the hands of various dentists, I developed a real dentist phobia. I at last found my dream dentist with you Dr.Stephen, completely pain free treatment and wonderful reassurance meant that at last I didn't have sleepless nights for a week [...]
Dear Mr Scott, Just a little note to thank you for your kindness and understanding that you gave Kevin. Kevin was very nervous when he found out that he had to have two teeth extractions before he could have his brace fitted. Kevin wants you to know that you took away his fear of extractions [...]
Dear Julie, Thank you for carrying me from a bad experience to a wonderful one. Your gifts of professionalism, informality and humour rekindled confidence I thought was lost forever. My visit on Wednesday last was the icing on the cake. I'm back in the world again. A big smiling thank you. All best wishes [...]
Dear Julie, I would just like to take this opportunity, as a new patient at your practice to Thank you for the lovely job you made of my teeth. I was very apprehensive at first, But you and Margaret soon put my mind at rest, nothing was too much trouble for you and you've made [...]
